The ideal Terrain Park Crew Member for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Terrain Park team, creating and maintaining safe and exciting features for our guests to enjoy.

WHAT WE EXPECT FROM YOU:

• Maintain Snow features in all conditions throughout operational hours
• Assist in Park design and construction in non-operational hours
• Assess safety in terrain parks every day and take action if necessary
• Close features due to uncontrollable reasons
• Patrol Park and promote SMARTSTYLE and enforce park rules
• Communicate with guests to get a good understanding of what they like and/or dislike
• Keep detailed logs of all maintenance done
• Setup fences and signage every day
• Help run events and maintain features during competitions
• Coordinate and communicate with other departments concerning grooming and terrain park features
• Monitor Park for safety hazards, assume proper shut down procedures when necessary
• Inform supervisor of any necessary repairs to equipment
• Be responsible for all Bear Creek tools used and return to designated areas

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures